Technical Support

             

If you have any problems or questions please contact our technical support staff at support@irisedonline.com.

You may also call us at 877-343-4747, 8 A.M.-4:30 P.M., Monday-Friday, Pacific Time.

When submitting a suggestion, question or reporting a problem, please include the following information:

          
  1. The nature of your problem, such as problem logging in, remembering password or problem with a program (please list the program).
  2. If you are having technical problems please include the computer operating system you are using. For example, Windows XP, Windows VISTA, Mac OS 10, etc.
  3. If you are having technical problems please include the name of the browser you are using to view the program. For example, Internet Explorer, Firefox, Safari, etc.

Thank you for including this information. It will greatly assist our ability to help you enjoy your program viewing.